FAQ

FAQ

Can I install the bed and how long does it take?

There are two elements of installing the EXO, 1) the cantilever steel supports which have to be attached to the wall and 2) the assembly of the aluminium bed frame & slats. An experienced DIY person would typically take 2 hours to install the steel supports (installation video available). The bed frame takes a similar amount of time to assemble – all in all 4-5 hours.

Is there any benefit in installing the steel support myself?

There are several benefits of installing the steels supports yourself. Whilst you can add this to your existing bedroom, those who are involved in a new build or renovation should add the steel supports early into the project. To get the full affect of the levitating bed it is best to hide the steel supports from view – this additional effort to box-in and decorating the walls in advance of the bed frame being installed is well worth the dramatic levitating result. 

How long does it take to supply a bed?

A typical bed normally takes 2 weeks to build, during busy periods lead time can extend to 4 – 6 weeks. 

How environmentally friendly is the bed?

The bed frame and slats are made from 100% recycled British aluminium. Approximately 40 metres (130ft) of aluminium extrusion is used to make each bed. 

How easy is the bed to maintain and replace the fabric covers?

The aluminium bed frame is maintenance free however the fabric type and colour choice will determine ease of maintenance. Fabric on the bed frame can be easily replaced if damaged. It takes approximately 2 hours to dismantle the bed frame and replace the three fabric covers.

What size beds are available?

We can make the bed to fit any size mattress including emperor and bespoke sizes, anything from 75cm to 400cm wide!

How much weight can the bed take?

The 3 super-strong high tensile steel supports have been made to withstand a collective weight of 750kg (1650lbs). A video taken at one of our exhibitions shows 19 people standing on the bed with a total weight of approximately 2000kg. 

What guarantees do the beds have?

Our guarantee covers the three super strong steel supports up to 750kg for 10 years. Each support comes with it’s own serial number.

Do I need strong walls?

The secret to the strength is in the cantilever design of the steel supports. This design not only takes the majority of the weight to the floor but also allows you to fix it to almost any wall including ply, timber frame, brick and block.

What size headboards are available?

All headboards are made in-house allowing us to tailor make the headboard to accommodate any room size, including floor-to-ceiling headboards. Additional features can incorporated into the headboard such as plug sockets, reading lights, panic alarms, lighting systems, mirrors, Swarovski crystals etc. We offer a free headboard design service – send us a picture of a headboard you like with dimentions and we will quote to replicate it.

Can we supply our own fabric?

We have over 2000 fabrics and colours to choose from. If you want the bed to match existing upholstery or curtaining we are happy for you to supply us with your own fabric.

Is the bed restricted in height?

Our bed supports can be made to any height – our standard height is 50cm + the height of the mattress (say 25cm mattress), so the total height of the bed off the floor would be 75cm. However, the higher you decide to go the more dramatic the levitating effect of the bed. It is possible to have the bed over a metre in height.

How easy is it to relocate the bed?

The removal of the entire bed frame and steel supports will take approximately 30-60 minutes, this can then be re-installed elsewhere.

Is there a discount for quantity?

Please contact us for more information on volume discounts.

 

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